Privacy Policy

1. Introduction

Samong Studio ("we", "us", "our") is committed to handling your personal information with care and transparency. This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights you have in relation to it. It applies to information collected through our website at samongst.pro and through our course enrolment and delivery processes.

If you have questions about this policy or how we use your data, please contact us at [email protected].

2. Data We Collect

We collect personal information in the following situations:

• Contact form submissions: name, email address, phone number (optional), message content
• Course enrolment: name, email address, phone number, payment details (processed by a third-party payment provider — we do not store card details)
• Course participation: exercise submissions, project files, messages to mentors, and any other content you submit as part of a course
• Website usage data: pages visited, time spent, browser and device type — collected via analytics cookies if you consent

We do not collect any special category personal data (such as health information or government identification numbers).

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contract: to deliver the courses and services you have enrolled in
• Consent: for analytics cookies and any marketing communications, where you have opted in
• Legitimate interests: to respond to enquiries and to improve our courses and services, where this does not override your rights

Where we rely on consent, you may withdraw it at any time by contacting us or using the unsubscribe link in any marketing email.

4. How We Use Your Data

• To respond to enquiries sent through our contact form
• To process enrolments and manage your access to course materials
• To enable mentor communication and feedback on your course work
• To send administrative information about your course (schedule updates, deadline reminders)
• To send occasional course-related updates, if you have opted in
• To improve the quality of our courses using aggregated, anonymised feedback
• To comply with legal and regulatory obligations

5. Data Retention

We retain personal data for as long as reasonably necessary for the purposes described above:

• Enquiry data (contact form): up to 12 months
• Enrolment and course data: up to 3 years following completion of a course
• Financial records: 7 years, as required under Thai tax law

After these periods, data is securely deleted unless we are required by law to retain it for longer.

6. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share data with:

• Payment processors: to handle course fee transactions securely
• Hosting and platform providers: who process data on our behalf under data processing agreements
• Analytics providers: using anonymised data, only where you have consented to analytics cookies
• Authorities: where required by law or to protect our legal rights

7. Data Security

We take reasonable steps to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted storage for sensitive data, access controls limiting who can view student information, and regular review of our data handling practices. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant authorities as required by applicable law.

8. Cookies

We use cookies to keep the site functioning and, with your consent, to understand how it is used. Full details are available in our Cookie Policy. You can manage your cookie preferences at any time from that page.

9. Your Rights

Under Thai law (PDPA) and where applicable, you have the following rights regarding your personal data:

• Access: to request a copy of the personal data we hold about you
• Rectification: to ask us to correct inaccurate or incomplete data
• Erasure: to request deletion of your data where we no longer have a lawful basis for processing it
• Restriction: to ask us to limit how we process your data in certain circumstances
• Portability: to receive your data in a structured, machine-readable format
• Objection: to object to processing based on legitimate interests
• Withdrawal of consent: to withdraw consent for any processing based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

12. Governing Law

This policy is governed by the laws of Thailand, including the Personal Data Protection Act B.E. 2562 (2019) (PDPA). Any disputes arising from this policy will be subject to the jurisdiction of the Thai courts.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will change. If the changes are significant, we will notify enrolled students by email. Continued use of our services following any update constitutes acceptance of the revised policy.

14. Contact

If you have questions about this policy or how we handle your data, please contact us:

• Email: [email protected]
• Post: Samong Studio, 215 Phetkasem Road, Bang Khae, Bangkok 10160, Thailand